When you can wait
Let's start with the honest part, because most people selling websites skip it. There are trades for whom a website can wait a while, and you might be one of them.
- Your diary is full, mostly from word of mouth, and you're turning work away.
- You're happy answering Facebook or WhatsApp messages, and you do it quickly.
- Your Google Business Profile is claimed, filled in, has photos and recent reviews, and the phone number is the one you answer.
- You're not planning to grow, take on a second van, or move into a different kind of work.
The one test: search your own name on someone else's phone
Borrow a phone, or open a private browsing window, and search your business name the way a customer would. Not your trade, your name. Then look at what comes up.
- Your Google listing with a website link that goes to a page of yours: you're fine.
- Your Google listing with the website link going to Facebook: the person taps, hits a 'log in to see more' wall if they're not on Facebook, or sees your last post from March. That's the leak.
- Your Google listing with no website at all: people see a phone number and nothing else. Some ring. The ones comparing you with the next listing tap the one with a site.
- Somebody else's business, a directory page, or nothing: this is the worst case and the most common for trades with a common name. People give up, or ring the directory's number.
That one search is the whole question. If a stranger with your name in their hand lands on something that's yours, you can stop reading. If they don't, a website isn't about getting found; it's about not losing the people who already found you.
What each one does, side by side
When you do need one
- The name search lands on nothing of yours, or on a Facebook wall. You're losing people you'd already won.
- You're being compared. The businesses above and below you in the map pack have sites, and the person deciding taps through to theirs and gets a phone number from you.
- Quotes arrive by Messenger. 'How much for…' with no photo, no address, no idea of the size, answered one at a time at 9pm. A form with the right questions does that for you.
- You want a different kind of work. If you'd rather do EV chargers than fuse boards, or colour than cuts, a page about that work is how people searching for it find you. A Facebook post about it is gone in a week.
- You've started paying a lead site. If you're paying for strangers, the cheapest thing you can do is stop the half-won ones leaking back to the list, which is what a page of your own does.
What a one-page site needs, and nothing more
If the answer is yes, the next mistake is buying too much. A local trade doesn't need ten pages, a blog or a logo redesign. It needs one page that answers the four questions a customer has in the thirty seconds they'll give you.
- What you do, and where. The trade, the services, the towns you cover, in the first screen.
- Why you. Your Gas Safe, NICEIC or insurance line, your reviews pulled from Google, a few real photos of jobs or the chair.
- How to get you. A phone number that dials with one tap, and a short form with a photo button for people who'd rather not ring.
- The boring truth. Hours, the area, a real name. Pages with none of these feel like a scam, because the scams have none of these.
Everything else, including a page per service and the reviews on the page, is for when you want to be found for particular jobs rather than just not lost. That's the difference between our £40 and £80 plans, and most trades are right to start at £40.
What we'd do in your boots
- Full diary, happy on Facebook: the Google profile checklist, the name test once a year, and our £40 plan the day you'd like the next person who Googles you to land on something that's yours.
- Name search lands on Facebook or nothing: a one-page site on your own web address, with the Google listing's website box pointed at it. Our £40 plan is exactly this, with the Google profile set up alongside it.
- Quoting by Messenger, or on a lead site: the £80 plan, because the quote form with photos and the page per service are the parts doing the work.
- Either way: keep the Facebook page. Post the jobs there as you do now, and link the page to your site so the two feed each other.